Redundancy – can negative experiences result in positive outcomes?

In 2019, 106,000 people were made redundant in the UK and according to a recent study by Opinium, more than one in ten of UK workers (11%) think they are likely to be facing redundancy over the next 12 months. Redundancy is considered to be one of life’s top 5 most stressful events and the cause of much anxiety, low self-esteem and financial worry to name just a few – but we believe it doesn’t always have to be a completely negative experience.  In the current climate of uncertainty, we are sure many people, employers and employees, are increasingly concerned about the prospect of redundancy.

One of our customers who needed to make a series of redundancies at the end of last year, came to us as a trusted partner who could support their employees in a positive and caring way as they left the organisation.  One of their managers, Caroline, chose to leave the business through voluntary redundancy and was initially quite pessimistic about what the newleaf outplacement support package could provide for her. She was expecting an off-the-shelf set of guidelines, some advice on re-writing her CV and had no confidence in what the programme could do for her.

However, she was very pleasantly surprised to find that the programme and her career coach Helen turned out to be so much more than that. Caroline says:

“It was all about me, as a person. Who I am and who I wanted to be. You can make this process whatever you want. Helen was very intuitive and respectful with me – I was a very frightened person at the start. I’ve never spoken as openly about my life to a stranger! Amazing!”


By her own admission, Caroline was a little close-minded to the process; her head was down, and she felt worthless and unemployable. Helen established the trust and rapport needed to make the most of any outplacement programme and was able to remind Caroline that it was her role that had been made redundant and not her skillset.  Caroline was able to take stock, maximise the opportunity to talk through everything with her new-found confidence and to explore the many different options available to her. By the end of the first session, she had already begun to focus on her strengths and value in the workplace – she realised that she still had a great deal to offer any prospective employer.

From here on Caroline began her journey towards her future, she says:

“As we explored everything in my life, with Helen guiding me on my journey, I felt reassured and supported.  I felt worthwhile and hopeful is how I would have described this stage. Usually, when you sit down to look at and explore your options for your future, you do this alone. However, now I had a trusted and expert guide at my side to help me.  It was my journey, but Helen understood me and my world, and was able to quietly nudge me towards where I wanted to go.”


Caroline has now secured a new role in the industry of her choice and successfully negotiated her working conditions with her new employer at the interview stage. Our latest statistics show that on average it takes 67.5 days from a candidate’s first contact with h2h to securing a new role. Caroline has a renewed confidence in herself and her abilities and considers herself to be in the best place she has been in the last 8 years. She concludes:

“Somehow through this journey my confidence had returned. Confidence I had lost a long time ago, even before the redundancy, confidence in who I am. What I want and what I don’t want – from life as well as work. I am me again.”


So, in response to the original question – Redundancy – can negative experiences result in positive outcomes? – then we believe the answer is yes. As Caroline’s testimonial shows, it can give you the time and space you need to think about what you really want to do and the motivation to get yourself out of a career rut. It forces you to take a step out of your comfort zone and explore and embrace the new opportunities presented to you and discover something new about yourself along the way.

We founded newleaf as a direct response from a client who wanted something that wasn’t ‘off the shelf and was results focused’. We offer a fresh, holistic and tailored approach that shows we care about your employees. Our aim is to align with your organisation’s social and ethical values and for individuals to find and accept jobs with confidence, to be sure they are making the right decision and sure they will be a success.

Our experienced team can anticipate likely requirements and help you plan for contingencies.  If you would like to speak to us about how we can help you to support your employees as they exit your organisation then please contact us on 01347 879056 or at for an informal and confidential conversation.